Americans are demanding, too. Half in the AP-Ipsos poll said they refuse to return to businesses that made them wait too long. Nearly one in five owned up to speaking rudely to someone in the last few months when they weren't served efficiently.
Calvin Woodward, Associated Press Writer
In a way, that explains their attitude over Iraq, which wasn't as "instant" as the White House had hoped. It also explains the drop in Bush's approval ratings, now that Americans are finding that out too.